Bots in Procurement

How MANN+HUMMEL optimizes its procurement processes with chatbots

"Hey Siri...", "Alexa, please turn on the lights!" - Voice assistants have long since conquered our private households. But digital assistants can also be a great support in the B2B procurement environment: they take over recurring tasks, negotiate prices with suppliers and are very easy to reach for users, for example as a digital colleague in the company's internal chat programme.

In this webinar recording, you will receive an up-to-date overview of the possible uses of RPA (Robotic Process Automation) and CAI bots (Conversional Artificial Intelligence, also known as chatbots) in the procurement environment.

Our customer MANN+HUMMEL provides first-hand insights:

- How did the automotive supplier determine the potential through the use of bots?
- What fields of application were defined?
- What experience has MANN+HUMMEL gained with the apsolut Negotiation Bot and the apsolut FAQ Bot?

 

Request the recording of this English-language webinar and benefit from the following learnings:

- What fields of application exist for bots in B2B procurement?
- How do you determine the potential through the use of bots in your company?
- How can you best plan your entry into the world of SAP BTP-based bots?
- What went well with the bot implementation at MANN+HUMMEL and what were their challenges?

 

Speakers:

Dominik Lutz, Process Manager, MANN+HUMMEL

Sergen Batman, Principal, apsolut Group

  • Webinar Recording: Automation in Procurement – How MANN+HUMMEL optimizes its procurement processes with chatbots

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