Our Service Desk provides direct assistance from Monday to Friday between 08:00 and 18:00 hours: +49 (0) 521 163 909 90

Solution Management Services

service-oriented. tailor-made. global.

With our Solution Management Services, we guarantee the ongoing effectiveness of your IT structure and its value enhancement, even far beyond the initial go-live.

We offer our services worldwide and also directly in your project team's respective time zone and national language!

We are there for you when you are struggling with failures and can no longer provide complete system support with internal resources. We ensure user acceptance within your organisation. We support you in tailoring your solution to the needs of your business.

Your advantages at a glance

Tailor-made solution offerings via configurable packages
Predictable costs through fixed monthly service fees
Transparency from booking to implementation
Central contact persons and reactive services
Optional services for solution extension

Flexibility and scalability are our focus in order to be able to tailor our services exactly to your requirements! As a result, we offer service packages in different sizes, starting from a service fee of 899€ per month:

Our portfolio focuses on two approaches that allow us to offer you the greatest possible value combined with maximum flexibility. Learn more about apsolut Application Management Services (AMS) and our Value Streams:

Application Management Services

You benefit from central contact persons reactive services! Depending on the scope, we operate and monitor your solution, provide technical customer care and direct service-level support.

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Value Streams

We help you not only keep your solution up and running, but also continuously evolve and add value through flexible service options such as release management, competency, supplier and catalogue management and solution enhancement services.

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