Application Management Services
Growing IT landscapes become quite versatile and complex over time. That's why we offer our customers the option of having existing application landscapes under central management. Via our service desk, we guarantee the operation of your IT structure, monitor your processes and take care of incidents, changes and service requests!
We tailor your service package to fit your needs exactly. You can expect the following:
Single Point of Contact
'Single Point of Contact' means: You always know how to reach one of our experts and get a solution!
You don't just need a German or English native speaker? We are represented in many countries and language areas. Talk to us!
You report an incident, a change or a service request - we deliver a solution!
System Operation and Monitoring
Do you want to identify malfunctions in ongoing system operation as quickly as possible? We provide you with regular monitoring and detailed reports on the performance of your systems!
What should your support model look like? We offer 1st, 2nd and 3rd level support, from local nearshore and offshore locations!
TRADITIONAL PARTNERSHIP SINCE 2010
"apsolut has been supporting us in the operation of our SRM system for 10 years. It doesn't matter whether we want to report a problem in the productive system or talk through requirements for change requests. We are contacted promptly by apsolut to resolve our concern or discuss our requirements in detail. apsolut always provides that important piece of security in the background - if something is wrong, they always help quickly and without complications."
- Torsten Enseroth, SAP S/4HANA Solution Architect and Project Manager of the SRM Release Change at the Friedhelm Loh Group
VORWERK DIGITIZES ITS PURCHASING PROCESSES WITH SAP ARIBA
"Due to numerous parallel projects that extend across our entire group of companies, we currently have to process and coordinate highly complex issues. The apsolut team supports us here with its experience and its hands-on, non-bureaucratic approach."
- Gero Catania, Vice President Projects & Portfolio Business Application Corporate IT at Vorwerk