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Our Service Desk is available from Monday to Friday from 08:00 to 18:00 hours: +49 (0) 521 163 909 90

Application Management Services

Growing IT landscapes become quite versatile and complex over time. That's why we offer our customers the option of having existing application landscapes under central management. Via our service desk, we guarantee the operation of your IT structure, monitor your processes and take care of incidents, changes and service requests!

We tailor your service package to fit your needs exactly. You can expect the following:

Single Point of Contact

'Single Point of Contact' means: You always know how to reach one of our experts and get a solution!

Language

You don't just need a German or English native speaker? We are represented in many countries and language areas. Talk to us!

Reactive Services

You report an incident, a change or a service request - we deliver a solution!

System Operation and Monitoring

Do you want to identify malfunctions in ongoing system operation as quickly as possible? We provide you with regular monitoring and detailed reports on the performance of your systems!

Service Level

What should your support model look like? We offer 1st, 2nd and 3rd level support, from local nearshore and offshore locations!

 

TRADITIONAL PARTNERSHIP SINCE 2010

TRADITIONAL PARTNERSHIP SINCE 2010

"apsolut has been supporting us in the operation of our SRM system for 10 years. It doesn't matter whether we want to report a problem in the productive system or talk through requirements for change requests. We are contacted promptly by apsolut to resolve our concern or discuss our requirements in detail. apsolut always provides that important piece of security in the background  - if something is wrong, they always help quickly and without complications."

- Torsten Enseroth, SAP S/4HANA Solution Architect and Project Manager of the SRM Release Change at the Friedhelm Loh Group

VORWERK DIGITIZES ITS PURCHASING PROCESSES WITH SAP ARIBA

VORWERK DIGITIZES ITS PURCHASING PROCESSES WITH SAP ARIBA

"Due to numerous parallel projects that extend across our entire group of companies, we currently have to process and coordinate highly complex issues. The apsolut team supports us here with its experience and its hands-on, non-bureaucratic approach."

- Gero Catania, Vice President Projects & Portfolio Business Application Corporate IT at Vorwerk

Your personal Contacts

Your personal apsolut contact

Meike Lagarde
Meike Lagarde
Associate Partner

Your personal apsolut contact

Paparao Madasu
Paparao Madasu
Managing Director apsolut India

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Events

Webinar in cooperation with SAP: Ensure Compliance with the German Supply Chain Due Diligence Act (LkSG) in your company and your Supply Chain

Learn in this webinar from SAP and apsolut how you can map the requirements of the German Supply Chain Due Diligence Act (LkSG) with SAP solutions and integrate them into your existing procurement processes. Get exclusive insights into planned solution scenarios and into the experiences of the household appliance manufacturer Vorwerk, which is currently in the process of implementing a solution to meet the LkSG requirements.

Language: English

2023-01-24 Online

Webinar in cooperation with SAP: Ensure Compliance with the German Supply Chain Due Diligence Act (LkSG) in your company and your Supply Chain

News

The rise of digital procurement ecosystems - A guest article by our partner Archlet

apsolut Procurement Convention – Request presentations now

apsolut receives multiple awards from SAP

FOCUS Money: apsolut has the second-highest reputation of all German SAP consultancies

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