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Supply Chain Digitalisation at Frutura
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Frutura is a producer of fruit and vegetables and a trading company for fruit and vegetables in Austria. Frutura has been involved in an extensive digitalisation programme since 2019. Part of this digitalisation is supplier management, which in the food industry – with its strict legal regulations and vast number of different certificates, including bio-labels and sustainability certificates – offers huge potential for efficiency. From the very outset Frutura considered not just its suppliers but its key customer as well, whose specifications need to be passed on to suppliers.
As Frutura already had an SAP S/4HANA ERP system, it opted for the Supplier Lifecycle and Performance (SLP) and Supply Chain Collaboration (SCC) SAP Ariba modules early on in the process. Following a reference call with an apsolut customer in the food processing industry, the project partner decided to opt for apsolut. Frutura uses the two modules in their most extensive configurations as the tool is used not only to process orders, but to process all important documents and information as well, including delivery notes, packing instructions, shipping labels, shipping notifications and invoice statuses. An important objective is also the complete maintenance of master data and certificates by suppliers. If a supplier’s certificate is in danger of expiring, the system is set up to send an alert well ahead of time. This will relieve Frutura of having to request the certificate and will mean that it is the supplier’s responsibility to renew.
One of the project’s major challenges has been the need for suppliers to register with the new platform. To this end, Frutura has made a number of training videos and FAQs available, although a lot of communication is still needed.
The newly implemented processes fully cover the stringent requirements that Frutura imposes on its suppliers. The 100 most important suppliers will already have been integrated into the network by the end of 2022. An ever increasing number of efficiency benefits of the solution will become visible in the longer term and the overall ordering process will become faster. Goods receipt and quality control are now also more tightly meshed. In addition, Frutura is helping to ensure greater transparency along the supply chain, something that suppliers will ultimately benefit from as well.
Gerald Goldgruber, Strategic Manager for Process Management and SAP at Frutura, is confident that the anticipated levels of efficiency will be attained:
„apsolut not only guided us through the project with utmost professionalism and a proactive approach – decisive was the fact that apsolut enabled us to operate the new tool independently and to control the next steps ourselves. In addition, thanks to apsolut, we have been able to establish the right network, including with the right contacts at SAP Austria. The project has been an overwhelming success and we have managed to foster an almost friend-to-friend relationship with the apsolut team."
Correspondence is no longer needed when it comes to updating biocertificates and other food-related certificates
Implementation of Ariba SCC in almost the most extensive configuration possible
“In addition to the high level of expertise, what impressed me most about the apsolut team was the enormous commitment. We were very well supported throughout all stages and overcame all difficulties together”,
"Being able to design our purchasing processes flexibly, digitally and above all efficiently offers great added value. We will therefore continue to expand our system in the direction of SAP Ariba."
"When selecting our implementation partner, apsolut was able to prevail over internationally active competitors thanks to its excellent understanding of our requirements, openness in partnership, and great flexibility. Thanks to the very good cooperation with the apsolut team, we successfully completed the project and signed a support agreement for future developments."
"apsolut impressed us in our project , particularly because of the open and cooperative partnership. The project team gets on very well with each other. But we were also impressed by the solution-oriented approach and the fast and efficient enablement of our support staff!"
“The cooperation with the international apsolut project team from Germany and India was very effective despite the tough schedule. Due to the high degree of standardisation and automation, we were already able to realise potential savings and, in particular reduce process costs.”
"apsolut demonstrated a high degree of flexibility and commitment during the project. The structured working methods and the dedicated team enabled us to meet the urgently needed go-live deadlines."
"apsolut has been supporting us in the ope-ration of our SRM system for 10 years. It does not matter whether we report a problem in the production system or want to discuss change requests. We are contacted by apsolut in a timely manner to resolve our concerns or discuss our requirements in detail. apsolut always provides the important piece of securi-ty in the background - if anything goes wrong, they always help quickly and straightforwardly."
"From the beginning of the project, we have made a remarkable change together with apsolut. The Döhler employees find their way through the easy user interface without any prior knowledge of SAP. As a result, our purchasing department is no longer an operational procurement office, but a team of in-house consultants."
"We have never regretted our decision to rely on apsolut as our implementation partner. The preparation, support, and transparent project progress at all times convinced us. We are delighted to have apsolut as our partner for all questions relating to our SAP Ariba tool."
"Although personal contact was very limited due to Corona, a strong team formed during the intensive project phase. The decision-making paths at BITZER and apsolut were always short so that issues could be dealt with promptly and the planned go-live date achieved. The home office was not an obstacle, but also gave us the necessary flexibility for a project of this size.
All team members have done a great job, I have rarely worked so well with a consulting firm!"
„apsolut not only guided us through the project with utmost professionalism and a proactive approach – decisive was the fact that apsolut enabled us to operate the new tool independently and to control the next steps ourselves. In addition, thanks to apsolut, we have been able to establish the right network, including with the right contacts at SAP Austria. The project has been an overwhelming success and we have managed to foster an almost friend-to-friend relationship with the apsolut team."
"When selecting a partner for our procurement transformation, a high level of technical know-how was of course also important to us. Here, apsolut was able to convince us with best practices from customers of a comparable size. The decisive factor in the end was the experience in change management! Only in this way were we able to introduce a fully-fledged procurement system that is also accepted by all employees."
“We knew that this was apsolut’s first project for a health insurance company, but that didn’t matter. Because apsolut always listened to us, understood our requirements and finally delivered solutions. We could design different processes for direct and indirect purchasing. Together we work professionally in state-of-the-art mode.”
“We had many specific requirements and together with apsolut we found a solution for each one of them. We used to search for supplier information, now we do find it. We are really very satisfied!”
"Together with apsolut, we started as a pioneer in Central Procurement and we are very pleased that we were able to reap the first fruits of this pioneering work so early on.”
"As our experiences with apsolut were so positive across all national companies, we have already doubled the number of monthly support days twice. Thanks to apsolut, we now have the resources we need to implement rollouts in other national companies. At the moment, they are ongoing in Spain, Portugal, Italy, and France.”
Sandra Mancino, Application Consultant, C&A
"With apsolut, we have gained a partner who has implemented our requirements effectively and efficiently in the configuration of Ariba in a practical manner and in a breathtaking amount of time. The customer-oriented approach was one of the main reasons why we also chose apsolut for the implementation of SLP and Contract Management."
‘We’re on the right track to being able to take full advantage of the potential that this transformation offers, as apsolut not only gives us the expertise that we need, but also has an incredibly agile and committed approach. apsolut no longer feels like an external partner to me, but more like an internal department, with whom I hope we can continue to work well into the future.’
"A transformation program of this scale needs a strong internal team from Procurement and Internal IT, but of course also experienced and committed external partners. The most important aspect is that everyone then works together with passion and conviction towards the common goal. In addition to the strong know-how of the consulting implementation partner – in our case apsolut – a strong line of communication from the partner to the software supplier SAP is also necessary."
"apsolut led us in a very cooperative and super-competent manner throughout all phases of the project! Above all, the open collaboration between all project members kept motivation high throughout. The project team gets on very well with each other. We were also impressed by the solution-oriented approach and the ability of the entire project team to make quick decisions!"
„We were able to roll out Ariba very quickly, because we established a pragmatic and open culture of cooperation with the apsolut team from the very beginning, and we were prepared to systematically align ourselves with the standard“,
“For the new Ariba system, wewere able to onboard more than 1,400 users in three national subsidiaries with only little training effort. With regard to our Procurement processes, we have gained significant transparency and control.“
“apsolut impressed us in the project work with McKesson above all through the open and cooperative partnership. The project team gets on very well with each other. But we were also impressed by the solution-oriented approach and the fast and efficient enablement of our support staff.”
“With a partner like apsolut, not even a pandemic is able to stop us! When the project started, we were a little skeptical, due to the fact that the project team was unable to meet face-to-face. But we are now delighted to say that all our concerns have proven to be unfounded.“
"The mix of virtual design discussions, system demonstrations and break-out sessions, supported by best-in-class tools that allowed us to annotate and track tasks and decisions during screen sharing, enabled us to work closely with apsolut even though distances of up to 12,000 kilometres had to be bridged. We were very pleased that both our projects could be successfully implemented with the help of apsolut."
Would you like to find out what our satisfied customers have to say about us? We would be happy to arrange an appointment with you to talk to one of the more than 250 renowned companies that rely on apsolut's specialist knowledge and IT expertise.
Find out first-hand how Festool was able to significantly increase efficiency in procurement and digitalise the exchange of documents with their suppliers. In addition, we will show you how you can introduce the SAP solution in medium-sized businesses in a cost-efficient and plannable way.
Language: German
14.09.2023 2023-09-28 https://event.on24.com/wcc/r/4310024/514BF830B842A1675459730AD351F2F3?campaigncode=CRM-DN23-AAA-2075445&source=email-de-email-apsolut OnlineWebinar in Cooperation with SAP: Digitalisation of Direct Procurement in Medium-sized Companies – The Example of Festool
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