Would you like to find out what our satisfied customers have to say about us? We would be happy to arrange an appointment with you to talk to one of the more than 250 renowned companies that rely on apsolut's specialist knowledge and IT expertise.
The partnership between the Friedhelm Loh Group and apsolut began in 2010 when the company was looking for a service provider to manage and support the release up-grade from SAP SRM 4.0 to the new SAP SRM 7.0 version. The apsolut team managed to complete this changeover in just 21 days. Normally, the time required for such a release upgrade is 8-12 weeks.
As a result of the successful and rapid release change, the Friedhelm Loh Group additionally commissioned apsolut with support from the Solution Management Services department immediately after the go-live. This contract has now been extended continuously for 10 years. Torsten Enseroth, SAP S/4HANA Solution Architect and project manager for the SRM release change at the Friedhelm Loh Group, is very satisfied:
"apsolut has been supporting us in the ope-ration of our SRM system for 10 years. It does not matter whether we report a problem in the production system or want to discuss change requests. We are contacted by apsolut in a timely manner to resolve our concerns or discuss our requirements in detail. apsolut always provides the important piece of securi-ty in the background - if anything goes wrong, they always help quickly and straightforwardly."
The support agreement includes service by apsolut’s internatio-nal support team, which is available to the Friedhelm Loh Group via remote access including coaching and assistance whenever necessary. The support assignment is designed so openly that incidents can be worked on easily and non-bureaucratically if necessary.
As part of the support work provided by the Solution Manage-ment Services team, apsolut also adapted the system to the requirements of the group company and enclosure manufactu-rer Rittal, as well as other companies in the Friedhelm Loh Group. For example, apsolut has developed the hiding of various SAP fields, the pre-assignment of fields and other functionalities, as well as a central approval workflow, and has incorporated these features into the new release. Further adjustments were made in phase 2: Additional workflow development, eClass mapping, and factory calendar validation - apsolut’s Solution Module. Existing core processes were also taken over and fur-ther developed as part of the support work. The introduction of new functions, made possible for the first time by SAP SRM 7.0, was also part of the services provided.
10
Years of support on a partnership basis
21
Days for the implementation of the release upgrade from SRM 4.0 to SRM 7.0
Would you like to find out what our satisfied customers have to say about us? We would be happy to arrange an appointment with you to talk to one of the more than 250 renowned companies that rely on apsolut's specialist knowledge and IT expertise.
In this joint webinar with our partner Nagarro, we will demonstrate how to optimise your source-to-pay process to increase efficiency, transparency and measurability, and create clear added value for purchasing, finance and supplier management. Our customer Big Dutchman will share their insights, success factors and challenges. Take the opportunity to ask Big Dutchman's Head of Digital Business, Jörg Kleine-Klatte, your questions directly.
Language: German
22.05.2025 2025-06-12 10:00 https://www.nagarro.com/de/webinar/intelligente-beschaffung-sap-ariba-s4hana?utm_campaign=103251139-DE_ERP-SAP_LeadGen_Procurement_2025&utm_source=email&utm_medium=apsolut&utm_content=procurement-webinar OnlineWebinar: Source-to-Pay: Intelligent Procurement with SAP Ariba & SAP S/4HANA
The Procurement Summit offers the opportunity to learn about the rapidly changing procurement landscape through the integration of artificial intelligence and the use of big data, the latest trends, challenges and best practices and to exchange ideas on innovative IT solutions.
10.03.2025 2025-06-25 https://procurementsummit.de/?gad_source=1&gclid=CjwKCAiArKW-BhAzEiwAZhWsIHU7kT7PiAO65hvSjtb9QfcmfLbCTtZYm5t6j9xe9LFMBHGuVbPG1xoCGrsQAvD_BwE HamburgProcurement Summit
Join us at SAP Innovation Day for Finance & Spend Management on 26th June in Vienna! Learn how AI-driven innovation and smart technologies are making finance and procurement processes more efficient and transparent. You can look forward to customer success stories, interactive sessions, networking in a relaxed atmosphere and a guided tour of the library at Palais Liechtenstein.
28.03.2025 2025-06-26 https://go4.events.sap.com/at-sap-innovation-day-finance-spend/de_at/home.html?source=apsolut Vienna, AustriaSAP Innovation Day for Finance & Spend Management Austria
We are available to our registered support customers Monday through Friday from 08:00 to 18:00.
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