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“Looking ahead to the project, we expected to talk a lot more about technical issues,” Jana Rauland, Project Manager for SCC Implementation at Kärcher, remembered. “In fact, we talked a great deal more about processes. This actually allowed us to identify deviations in the modes of operation at the different plants, better harmonise processes and optimise our performance significantly.”
Beside this consideration of both technical and process-related aspects, apsolut was also able to contribute valuable experience from numerous reference projects. This allowed the project team to successfully implement SAP Business Network Supply Chain Collaboration, SCC for short, taking into account numerous customer-specific variations.
„From the very start, apsolut took our special requirements and idiosyncrasies into account”, explained Linna Krasnikov, the employee responsible for the SCC system at Kärcher.
„Every time we came up against an unexpected challenge during the course of the project, apsolut immediately showed up possible options to resolve the issue. We always knew to what extent we had freedom of movement within the constraints of the cloud solution.”
The new tool was implemented for two ERP systems, with process modules PO Collaboration, SA Collaboration, Return Deliveries, Labels, Invoices as well as the Quality add-on.
Kärcher established real-time data exchange with its suppliers and has achieved great time savings with respect to order confirmations and shipping notifications. Time spent on manual tasks could be reduced significantly for return deliveries as well as quality and defect notifications among other things. There is now much greater transparency with respect to statuses and open operations relating to purchasing and payment transactions as well as quality notifications. Apart from that, Kärcher enjoys further benefits from the SCC implementation. apsolut thus provided active support with defining the digital processes for packing instructions. And remarkable benefits also materialised at a higher organisational level: It was possible to harmonise the processes at the total of four pilot plants in Germany, Italy and Romania, which had deviated significantly from each other in part, and the plants are now in regular communication.
All those involved directly in the project emphasise the transparent and flexible way of working as well as the open and honest communication within the small team as decisive success factors. Following the successful system implementation, the focus now is on onboarding the suppliers, and there are also plans for rollouts to further plants.
17k
euros savings in the first six months
200
hours of manual effort saved
Would you like to find out what our satisfied customers have to say about us? We would be happy to arrange an appointment with you to talk to one of the more than 250 renowned companies that rely on apsolut's specialist knowledge and IT expertise.
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